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DCI, Inc.
  • Industries We Serve
    • Pharmaceutical
    • Food & Dairy Products
    • Beverage
    • Biotech
    • Cosmetics
    • Animal Health
    • Chemical
    • Wine
  • Products
    • Tanks & Vessels
    • Agitators and Mixers
    • Integrated Systems
    • Fermentor / Bioreactor
    • Custom Engineered Equipment
    • Parts and Components
    • Online Catalog
  • Services
    • Control Retrofits & Tank Upgrades
    • Preventative Maintenance
    • Onsite Fabrication & Services
    • Engineering Solutions & Advanced Process Systems
    • Process Improvement
    • Rental Programs
  • Company
    • About
    • Careers
    • Capabilities
    • FAQ
    • Photo Gallery
  • Contact Us

FAQ

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Man Welding Industrial Mixing Equipment in St. Cloud, MN

DCI specializes in industrial and systems engineering, stainless steel tank and vessel manufacturing, sales, onsite fabrication, and offer components and parts. Having a few questions is normal! We hope you’ll find answers to some of our most frequently answered questions below. Contact us if you don’t find what you’re looking for here. Or read more here.

a

Are DCI Parts and Instruction Manuals available for all ages of tanks and what is the cost to replace the manuals?

  • TANKS PRIOR TO 1975:
    • Manuals are no longer available due to non-existent information and obsolete vendor data.
  • TANKS – 1975 THROUGH 1980:
    • Manuals and non-stock parts are subject to available information.
    • Prices are determined on a per-project charge, based on available information
  • TANKS NEWER THAN 1980:
    • Manuals and parts are available for all tanks fabricated after 1980.
    • Prices range from $250-$450 depending on application industry and amount of documentation assembled from files.
a

Does DCI accept credit card payments?

DCI currently accepts Mastercard, Visa, Discover and American Express.

a

Does DCI offer instruction on installation/adjustment of agitator assemblies?

Please click here for instructions on installation/adjustment of agitator assemblies found on our technical documents page.

a

Does DCI repair broken agitator shafts on prop and shaft assemblies?

Yes. DCI can repair broken or bent agitator shafts on prop and shaft assemblies by attaching a new shaft. This process also involves services to rebalance and reface the prop and shaft assembly once the shaft is attached. DCI can restore your prop and shaft assembly for almost half the cost of a new one. To send prop and shaft assemblies back for repair, please contact a parts customer service representative at (320) 252-8200 for a Return Goods Authorization (RGA) number and for more details on price and shipping.

a

How can I track my order or delivery from DCI?

Contact a parts customer service representative at (320) 252-8200 with your original purchase order number and he/she will obtain the tracking number associated with your order and track delivery for you.

a

How do I return a part or components for credit or repair?

In order to return a part or component for credit or repair, you must contact a parts customer service representative for a Return Goods Authorization (RGA) number. There will be a 30% restocking fee, which will apply to the amount being credited. If a part is non-stock, it is non-returnable; therefore, it does not qualify for a refund.

a

How is a hydroformed head different from a cold formed or bumped head?

The dish of a hydroformed head is inflated and formed using WATER PRESSURE. Cold-formed heads are shaped by forming a flat plate into a dish by making small bumps via many passes over the entire head.

a

Is there a minimum order dollar amount?

Yes, the minimum order is $100.

a

What do you offer for hydroformed heads?

DCI’s new head press produces hydroformed heads in capacities ranging from 16-gauge sheet through 3/16” plate material and sizes ranging from 12” through 156” diameter. Heads are available in alloys including stainless steel, carbon steel, Hastelloy®, Inconel®, and aluminum.

a

What does DCI require to quote a head?

The minimum requirements include:

  • Inside or outside diameter
  • Material type
  • Material thickness
  • Inside/outside finishes
  • Weld finishes
  • Knuckle radius
  • Straight flange
a

What head types does DCI offer?

  • Standard Flanged & Dished
  • Shallow Flanged & Dished
  • ASME Flanged & Dished
  • Flat Flanged
  • Dished only
  • Conical
  • Torriconical
a

What is required to locate parts and components for my tank?

We need a serial number drawing number to find the correct part for a specific job.

a

What materials and alloys can DCI fabricate?

  • Sheet Material
  • 7 gauge = 0.1874”
  • 8 gauge = 0.165”
  • 10 gauge = 0.135”
  • 12 gauge = 0.1054”
  • 14 gauge = 0.0751”
  • 16 gauge = 0.0595”
  • 18 gauge = 0.049”
  • Plate Material
  • 0.1875”
  • 0.250”
  • 0.3125”
  • 0.375”
  • 0.500”
  • 0.625”
  • 0.750”
  • Alloys
  • 201
  • 304
  • 304L
  • 316
  • 316L
  • 317L
  • Duplex LDX 2101®
  • Duplex 2205
  • Nitronic-60
  • Hastelloy® C-22®
  • Inconel® 625
  • Monel® 400
  • AL-6XN®
  • And many others…just ask.
a

What types of equipment does DCI Site-Fab manufacture?

Field and Factory Manufactured Equipment:

  • Citric Process Vessels
  • Chemical Process Vessels
  • Crystallizers
  • Fermenters
  • Jacketed Vessels
  • Permeate Tanks
  • Pressure Vessels
  • Process Tanks
  • Reactor Vessels
  • Silos
  • Slurry Tanks
  • Storage Tanks
  • Stripper Columns
  • Sugar Storage Tanks
  • Water Treatment Tanks
  • Wine Tanks
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DCI Inc

Corporate Headquarters

600 North 54th Avenue
St. Cloud, MN 56303

Phone: (320) 252-8200
Fax: (320) 252-0866
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